To prevent fraud, all card transactions are capped at R25 000. We prefer to deal with your directly on larger orders. Please confirm stock availability & lead times prior to placing an order. Call or Text: 067 841 7111
Any South African over the age of 18 can transact with Cape Thermal.
Cape Thermal will transact with international clients on a case by case basis. Cape Thermal will only consider an international request from persons or businesses residing in a country belonging to the Wassenaar Arrangement.
Unless otherwise specified - there are no limits to purchase amounts or quantities on the Cape Thermal store. However - should you wish to make a purchase exceeding R 20 000.00 - we invite you to transact directly with us by contacting our sales team.
We ship internationally to Wassenaar Arrangement countries on a case-by-case basis.
For the purposes of this section - South African shipping has only been covered. For international orders - contact us.
Due to the nature of the equipment sold by Cape Thermal - many items are specially ordered and manufactured. Some equipment may take in excess of 2 weeks for delivery to occur. Please contact us to confirm stock availability and lead-times prior to placing your order.
Once an order has been dispatched - It will take up to 5 business days to be delivered to you.
Shipping time might vary depending on location, shipment method and other factors.
Orders over R 15 000.00 will have free shipping. (Including insurance)
Orders for R 14 999.99 and under will be charged a flat rate of R 150.00 for shipping. (Including insurance)
International requests are entertained directly and on a case-by-case basis. In order to qualify for an international transaction, Cape Thermal requires that you reside in a country belonging to the Wassenaar arrangement.
Additionally, international taxes might be applied depending on your country's taxes policy.
Customs duty is calculated as a percentage of the customs value of the goods:
The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.
Cape Thermal will notify you when your order has been dispatched. This notification will include information on how your order can be tracked. Cape Thermal makes use of multiple courier services and tracking processes are determined by the courier service used.
If you cannot find your tracking information or require assistance, contact us.
Our customers are our number one asset and your absolute satisfaction is very important to us. Therefore - if you are not completely satisfied with your purchase - we invite you to contact us to discuss your grievance. We understand that every transaction is different and thus handle every return is on an individual basis.