Help Center

Frequently asked questions (FAQ)

General

How does Cape Thermal pricing work and how can I get a discount?

How do I register on Cape Thermal and make my first purchase?

Who can buy from Cape Thermal?

How much can I buy from Cape Thermal?

How does Cape Thermal shipping work?

Does Cape Thermal transact internationally?

How do I track my order?

Which payment methods are available and how are they managed?

What about returns and refunds?

I cannot find what I'm looking for. Can Cape Thermal still assist me?